Type of Website: Mental Health Services (Counselling & Psychology)

Effective Date: January 1, 2024

https://newvistapsychology.com/ (the “Site”) is owned and operated by NewVista Psychology & Counselling Services Inc., and the data controller can be contacted at 587-200-3248 or at info@newvistapsychology.com.

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

• The personal data we will collect.
• Use of collected data
• Who has access to the data collected
• The Site’s cookie policy

By using our Site users agree that they consent to the conditions set out in this Privacy Policy

We only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected in a Non-Automatic Way

We collect data when you perform certain functions on our Site. This data may be collected using the following methods:

• You complete and submit the contact form provided on our Site.

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in the Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

• To contact Site users who have willingly and purposefully provided their name and contact information inquiring about Mental Health services.

Employees or Mental Health Sub-Contractors

We may disclose user data to any member of our organization who reasonably needs to access user data to achieve the purposes set out in this Privacy Policy

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

• If the law requires it;
• If it is required for any legal proceedings;
• To prove or protect our legal rights; and 
• To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their policy procedures and practices.

User data will be stored until the purpose the data was collected for has been archived. You will be notified if your data is kept for longer than this period.

Our Site makes every reasonable effort to prevent any loss, misuse, disclosure, or modification of personal information, as well as any unauthorized access to personal information.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The internet as a whole can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights as a User, please contact our data protection officer here:

• Phone: 587-200-3248
• Email: info@newvistapsychology.com

Do not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits/ You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of our user experience.

We use the following types of cookies on our Site:

Third Party Cookies

Third Party Cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

• Verify that users are humans and not bots or spam on the Site’s contact form

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

If you have any complaints about how we process your personal data, please contact us through the contact methods in the Contact Information section so that we can, where possible, resolve the issue. 

If you have any questions, concerns or complaints, you can contact our data protection office, Kelvin Guedes at:

By Mail: 

Suite #400, NewVista Psychology & Counselling Services Inc

7015 Macleod Trails SW, Calgary, AB T2H 2K6

By Email:

info@newvistapsychology.com

By Phone:

587-200-3248